someone please help me 😭

[A Former User]

my mouse on my school computer isnt working like its not even on my screen and idk how to fix it and im seriously having a breakdown over it.

[A Former User]

power it off, always works

[A Former User]

@Sen i did many times

[A Former User]

ignore my bitchass do this instead

If your cursor disappears or freezes on your screen, the best solution is to reboot your Chromebook. You can use the touchscreen or you can press SHIFT +CTRL +q +q again to sign out of your account.

[A Former User]

@Sen nope. that didnt work.

[A Former User]

𝜗𝜚 rylie eat the chromebook

[finn.in.outer.space.]

powerwash it, you’ll lose all your files but it works

[A Former User]

@omgitsfinneas how do i do that??

[A Former User]

𝜗𝜚 rylie is it plugged in?

[finn.in.outer.space.]

https://g.co/kgs/FUvCDD

[A Former User]

@omgitsfinneas i cant click it when my mouse isnt on the screen

[finn.in.outer.space.]

𝜗𝜚 rylie damn hold on

[A Former User]

@CaptainPresto no

[A Former User]

Reset your Chromebook to factory settings

A factory reset erases all user data on your Chromebook’s hard drive, including all the files in the Downloads folder. It also erases most non-user-related device information, but preserves a few diagnostic and operational pieces of data.

Before you reset, make sure to back up your files on Google Drive or an external hard drive. The factory reset won’t delete any of your files on Google Drive or external storage device.

Note: If you’re using your Chromebook at work or school, you can’t reset it. Ask your administrator to wipe the data on your Chromebook and re-enroll the device on your work or school network.

[A Former User]

Before you factory reset your Chromebook

Step 1: Make sure you should reset
Step 2: Try these other steps first
Step 3: Back up your files and info (important)

[A Former User]

Factory reset your Chromebook

Sign out of your Chromebook.
Press and hold Ctrl + Alt + Shift + r.
Select Restart.
In the box that appears, select Powerwash and then Continue.
Follow the steps that appear and sign in with your Google Account.
Note: The account you sign in with after you reset your Chromebook will be the owner account.
Once you’ve reset your Chromebook:
Follow the onscreen instructions to set up your Chromebook
Check if the problem is fixed

[A Former User]

@Sen i cant confirme or continue when my mouse isnt fucking on the screen

[A Former User]

bruh
shift+ctrl (hold them both at the same time) +q twice (press q while still holding shift+ctrl quickly)

[A Former User]

@Sen i did that and it didnt work