.・𝖆𝖗𝖎𝖊𝖘・. I think this is sort of an ongoing issue for some people–it’s usually a glitch, depending on your platform (mobile, switch, PC, etc…). I’ve noticed it’s more of a problem for mobile and switch users when people mention it. (Now, to be fair, I could be completely wrong, but you might be able to ask a moderator/someone who as access to your account on a different platform to change it for you if you aren’t able to.)
